Shipping policy
Thank you for shopping with us! Please review our shipping policy below.
Order Processing:
Most orders are PREORDERS with a TAT of 2/3 weeks after payment is received. If delayed I will try my best to communicate that. Processing time does not include shipping time.
Shipping & Tracking Information:
Once your order has been processed and a shipping label is created, a tracking number will be provided.
Please note:
- Tracking updates may take 24–48 hours to appear after the label is created.
- Once the package has been dropped off with UPS or USPS, it is no longer under our control.
Carrier Responsibility:
After your order has been handed over to UPS or USPS, the shipping carrier is fully responsible for delivery. This includes, but is not limited to:
- Delivery delays
- Lost or misdelivered packages
- Tracking or scanning issues
We are unable to monitor or resolve shipping issues once the package is in the carrier’s possession. Customers must contact the shipping carrier directly using the provided tracking number for updates or claims.
Lost, Delayed, or Stolen Packages:
We are not responsible for lost, delayed, or stolen packages once the carrier has accepted the shipment. If your package is delayed or missing, please contact UPS or USPS directly to file a claim.
Incorrect or Incomplete Addresses:
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for packages delivered to an incorrect or incomplete address provided by the customer.